At s77, your privacy is taken seriously. This Privacy Policy explains exactly what personal information we collect when you use our platform, how that information is used, who it may be shared with, and the steps we take to keep it secure. It applies to all players in the Philippines who access s77 through any device or browser. By creating an account or continuing to use the platform, you confirm that you have read and understood this policy.
A clear breakdown of the personal data s77 gathers, the purpose behind each type, and how long it is retained.
When you register on s77, we collect your full name, date of birth, email address, and a username of your choice. This information is required to verify that you meet the minimum age requirement of 21 years old, as mandated for online entertainment platforms serving players in the Philippines. Your date of birth is used solely for age verification and is never displayed publicly on the platform. We also collect your preferred currency setting, which defaults to Philippine pesos (PHP). Account information is retained for the lifetime of your account and for a legally required period after closure.
Every deposit and withdrawal processed through your s77 account is logged, including the amount in PHP, the payment method used, the timestamp, and the transaction status. These records are essential for resolving disputes, preventing fraud, and complying with financial regulations applicable to online platforms operating in the Philippines. We do not store full card numbers or full bank account details — only the last four digits and the institution name are retained for reference. Transaction records are kept for a minimum of five years in line with standard financial record-keeping requirements. You can view your own transaction history at any time from within your account dashboard.
s77 automatically collects technical data when you access the platform, including your IP address, browser type, operating system, device model, and session duration. This data helps us detect unusual login activity, prevent unauthorised access, and improve the overall performance of the platform for players in the Philippines. We also record which sections of the platform you visit — such as the Live Casino, Game Lobby, or Bingo area — to understand how players navigate the site and where improvements can be made. Usage data is anonymised and aggregated wherever possible before being used for internal analysis. No usage data is sold or shared with advertising networks.
If you contact s77 through any support channel, we retain a record of that communication, including the subject matter, the messages exchanged, and the resolution outcome. This allows our team to provide consistent follow-up and to identify recurring issues that may affect other players. Support records are linked to your account and are accessible to authorised s77 staff only. We do not share the content of support conversations with third parties unless required to do so by law or as part of a fraud investigation. Communications are retained for up to two years after the matter is resolved, after which they are securely deleted.
s77 uses IP-based location signals to confirm that you are accessing the platform from the Philippines, which is the primary market we serve. We do not collect precise GPS coordinates or real-time location tracking from your device. Location signals are used exclusively for access control, regulatory compliance, and to ensure that the correct currency and language settings are applied to your session. If your IP address indicates a location outside the Philippines, access to certain features may be restricted in accordance with our operating terms. Location data is not stored beyond the duration of your active session unless it forms part of a security or fraud investigation log.
When you opt in to receive platform notifications or updates from s77, we record your communication preferences, including your preferred contact method and the types of updates you have agreed to receive. You can update or withdraw these preferences at any time from your account settings. s77 does not send unsolicited marketing messages, and we do not pass your contact details to third-party marketing companies. Any platform-related communications we send — such as account security alerts or deposit confirmations — are considered essential service messages and are not subject to opt-out. If you have questions about how your communication preferences are managed, the FAQ page provides further guidance.
Weuse your data only for the purposes described here — and we take concrete steps to keep it safe at every stage.
Your registration details are used to create and maintain your s77 account, verify your identity, and ensure that only you can access your account. We use your information to process your deposits and withdrawals in Philippine pesos, to apply any account-level settings you have configured, and to send you essential service communications such as login alerts and transaction confirmations. Account management data is never used for purposes beyond operating your account and keeping it secure. All account-related processing is carried out by authorised s77 staff under strict internal access controls. If you close your account, your data is retained only for the minimum period required by applicable Philippine regulations.
Aggregated and anonymised usage data helps s77 understand how players in the Philippines interact with the platform, which games are most popular, and where the user experience can be improved. This analysis is conducted internally and does not involve sharing identifiable data with outside parties. Improvements informed by this data benefit all players by making the platform faster, more stable, and easier to navigate on both mobile and desktop devices. We regularly review our data practices to ensure that only the minimum necessary information is collected for each improvement initiative. No individual player is singled out or profiled based on their usage patterns for commercial purposes.
Transaction records, device data, and login history are used to detect and prevent fraudulent activity, including unauthorised account access, multi-accounting, and payment fraud. Where required by Philippine law or by the terms of our operating licence, we may be obligated to share specific data with regulatory authorities. Any such disclosure is made only to the extent required and is documented internally. s77 does not voluntarily share your data with law enforcement beyond what is legally required. Our fraud prevention systems are reviewed and updated regularly to address emerging threats relevant to online platforms serving players in the Philippines.
All data transmitted between your device and s77 is protected using industry-standard encryption, ensuring that your personal and financial information cannot be intercepted in transit. Our servers are hosted in secure facilities with restricted physical and digital access, and all staff who handle personal data are subject to confidentiality obligations. s77 conducts regular internal reviews of its data handling practices to identify and address potential vulnerabilities before they can be exploited. Passwords are stored using one-way hashing — meaning that even s77 staff cannot read your password, and you will never be asked to provide it via email or any other channel. If you suspect that your account has been accessed without your authorisation, you should change your password immediately and contact support through the details available on the FAQ page. We also apply session timeout controls so that inactive sessions are automatically ended to reduce the risk of unauthorised access on shared devices.
s77 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share limited data with trusted service providers who assist in operating the platform — such as payment processors and identity verification services — but only to the extent necessary for them to perform their function, and always under strict data processing agreements. These providers are not permitted to use your data for their own purposes. Any third-party provider used by s77 is evaluated for data security compliance before being engaged. For a full list of the categories of third parties we work with, or to raise a concern about how your data has been handled, please refer to the FAQ page or review our Terms and Conditions. We review all third-party arrangements annually to ensure continued compliance with our privacy standards.
You have clear rights over your personal data. Here is what you can request and how s77 will respond.
You have the right to request a copy of the personal data s77 holds about you at any time. We will respond to verified access requests within a reasonable timeframe and provide the information in a clear, readable format. This right applies to all registered players in the Philippines regardless of how long they have held an account. Requests can be submitted through the support channel described on the FAQ page. We will confirm receipt of your request and keep you informed of its progress throughout the review process.
If any of the personal information held in your s77 account is incorrect or out of date, you have the right to request a correction. Some fields can be updated directly from your account settings, while others — such as your registered name — may require identity verification before a change is processed. Corrections are applied promptly once verified, and you will receive a confirmation once the update has been made. Keeping your account information accurate helps ensure that your deposits, withdrawals, and communications are processed without delays. We encourage players to review their account details periodically and report any discrepancies as soon as they are noticed.
You may request that s77 delete your personal data, subject to any legal obligations that require us to retain certain records — such as transaction history for financial compliance purposes. Deletion requests are reviewed individually, and you will be informed of the outcome and any data that must be retained by law before the request is finalised. Where full deletion is not possible, we will explain clearly which data must be kept and for how long. Partial deletion or anonymisation may be offered as an alternative where full erasure is not legally permissible. All deletion outcomes are documented and available to you upon request.
Where s77 processes your data based on your consent — such as for optional communications — you can withdraw that consent at any time without affecting the lawfulness of processing that took place before withdrawal. Withdrawing consent for optional data processing will not affect your ability to use the core features of the platform. You can manage your consent preferences directly from your account settings or by contacting support. Visit the FAQ page for guidance on how to submit a data rights request. We will action all consent withdrawal requests within a reasonable period and confirm the change to you in writing.
How s77 uses cookies to keep your session running smoothly, and how long we hold different categories of data.
s77 uses cookies — small text files stored on your device — to keep you logged in during your session, remember your platform preferences, and ensure that the site functions correctly across page loads. We use only essential and functional cookies; we do not use advertising cookies or tracking pixels that report your behaviour to third-party ad networks. Session cookies are deleted automatically when you close your browser, while preference cookies may persist for a set period to save your settings between visits. You can control cookie behaviour through your browser settings, though disabling essential cookies may affect your ability to log in or use certain platform features. For players in the Philippines accessing s77 on mobile devices, cookies function in the same way as on desktop browsers and are subject to the same retention limits.
Different categories of data are held for different periods depending on their purpose and the legal requirements that apply to online platforms operating in the Philippines. Account registration data is retained for the lifetime of your account and for a minimum of one year after closure to allow for any post-closure queries or disputes. Transaction records are kept for a minimum of five years to satisfy financial record-keeping obligations. Support communications are retained for up to two years after resolution. Device and usage data is anonymised within 90 days of collection unless it forms part of an active security investigation. When a retention period expires, data is securely deleted or irreversibly anonymised so that it can no longer be linked to any individual player.
This Privacy Policy may be updated from time to time. Here is how s77 handles changes and keeps you informed.
When s77 makes a material change to this Privacy Policy — such as adding a new category of data collection or changing how data is shared — we will notify registered players through a platform notification or an email to the address on file. Minor clarifications or formatting updates that do not affect how your data is handled will be made without individual notification, though the updated policy will always be available on this page. The effective date at the top of the policy will be updated whenever a change is made, so you can always tell when the policy was last revised. We recommend reviewing this page periodically, especially if you have been away from the platform for an extended period.
By continuing to use s77 after a policy update has been notified, you confirm that you have read and accepted the revised terms. If you do not agree with a material change to this Privacy Policy, you have the right to close your account and request deletion of your data in accordance with the rights described in the section above. s77 will not apply updated data practices retroactively to data collected under a previous version of this policy without your explicit consent. All previous versions of this Privacy Policy are archived internally and can be provided upon request. If you have questions about a specific change, the FAQ page is the best place to start.
If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a concern, the FAQ page is the best place to start. You can also review our Terms and Conditions or visit the Responsible Gaming page for related policies that form part of your agreement with s77.